OUR GUIDELINES IN DIRECT SALES

Codes of conduct are also a part of every employment contract, an extract of which you can see below:

  • Sales representatives should always appear professionally and neatly dressed (Men: suit and tie, ladies: skirt or trouser suit). Customers should always be treated in a polite, friendly and competent manner.
  • The identification provided should always be worn in a visible place.
    Ausweis
  • Retirement homes, nursing homes, schools etc. should not receive any sales visits
  • The customer should be truthfully advised about the products and and their attention drawn to all costs whether they be one-off, monthly, future or other associated costs payable by the customer that result from the purchase decision.

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